Order Cancellation and Return Policy

Returns & Exchanges:

At Marche Konstantina, we do our best to keep our product descriptions as detailed as possible so that you never encounter no surprises when you receive our products. We want our customers to know exactly what they are ordering.

Order Cancellation Policy:

We pride ourselves on our ability to quickly process all orders placed on our site. Most orders are processed within 12 hours. If you wish to cancel your order for any reason, email us at contact@marchekonstantina.com as soon as possible.

A large majority of in-stock items are processed within 12 hours, it is imperative that you contact us during this time, so that we can attempt to cancel your order before it is processed.

No request to cancel your order can be taken into account if it has already been processed.

Address error:

It is your responsibility to verify the accuracy of this address and to contact us very quickly to inform us of any modification. The latter can only be carried out if your order has not yet been processed.

We cannot be held responsible for incorrect delivery information. We are also not responsible for refused or undeliverable orders (inaccessible addresses, incomplete addresses, etc.).

If your order is returned we will offer you a delivery plus $15 for delivery costs.