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Delivery and return policy

Delivery and Return Policy

Delivery Information

Delivery times and days: We deliver between 8 a.m. and 6 p.m., 7 days a week.

Delivery zones currently served: North Shore of Greater Montreal AND Montreal North.

To find out if you are in the delivery area please enter your postal code below

Postal codes served:

LAVAL AND NORTH SHORE OF GREATER MONTREAL

Laval

H7A,H7B,H7C,H7E,H7G,H7H,H7J,H7K,H7L,H7M,H7N,H7P,H7R,H7S,H7T,H7V,H7W,H7X,H7Y

Lorraine-Bois-des-Filion

J6Z

Rosemere

J7A

Blainville

J7B,J7C

Sainte-Therese

J7E

Boisbriand

J7G,J7H

Saint-Eustache

J7P

ISLAND OF MONTREAL

Rivière-des-Prairies

H1C, H1E

Montreal-North

H1G,H1H

Saint-Leonard

H1J

Anjou

H1K

Delivery rates:

GREATER MONTREAL

- Minimum order to be delivered: $50 (Pick up in store is offered for free with no minimum order)

- Orders below $149: $15 shipping cost.

- Orders of $149 and more: Free Shipping.

Free in-store pickup with no minimum purchase.

Respecting the cold chain: Respecting the cold chain is our priority! We make sure to maintain the freshness of your products (meats and refrigerated products) all the way to your door. If you are not present at the time of delivery, your order will be returned if it contains sensitive products (meats, etc.).

If your order is returned, we will offer you an alternative delivery date plus a $15 delivery charge.

Return and Exchange Policy: For online and in-store purchases, nwe will exchange or refund, in the original method of payment, any merchandise purchased within 5 days of purchase. We refund the product on presentation of the original invoice, in its original box due to a packaging problem or the quality of the product (damaged product, non-compliant taste or texture, etc.).

Customer Service

If you have any questions, you can contact us by phone at 438-355-8250 or by email at contact@marchekonstantina.com