Delivery and return policy
Delivery and Return Policy
Delivery Information
Delivery times and days: We deliver between 8 a.m. and 6 p.m., 7 days a week.
Delivery zones currently served: North Shore of Greater Montreal AND Montreal North.
To find out if you are in the delivery area please enter your postal code below
Postal codes served:
LAVAL AND NORTH SHORE OF GREATER MONTREAL
Laval
H7A,H7B,H7C,H7E,H7G,H7H,H7J,H7K,H7L,H7M,H7N,H7P,H7R,H7S,H7T,H7V,H7W,H7X,H7Y
Lorraine-Bois-des-Filion
J6Z
Rosemere
J7A
Blainville
J7B,J7C
Sainte-Therese
J7E
Boisbriand
J7G,J7H
Saint-Eustache
J7P
ISLAND OF MONTREAL
Rivière-des-Prairies
H1C, H1E
Montreal-North
H1G,H1H
Saint-Leonard
H1J
Anjou
H1K
Delivery rates:
GREATER MONTREAL
- Minimum order to be delivered: $50 (Pick up in store is offered for free with no minimum order)
- Orders below $149: $15 shipping cost.
- Orders of $149 and more: Free Shipping.
Free in-store pickup with no minimum purchase.
Respecting the cold chain: Respecting the cold chain is our priority! We make sure to maintain the freshness of your products (meats and refrigerated products) all the way to your door. If you are not present at the time of delivery, your order will be returned if it contains sensitive products (meats, etc.).
If your order is returned, we will offer you an alternative delivery date plus a $15 delivery charge.
Return and Exchange Policy: For online and in-store purchases, nwe will exchange or refund, in the original method of payment, any merchandise purchased within 5 days of purchase. We refund the product on presentation of the original invoice, in its original box due to a packaging problem or the quality of the product (damaged product, non-compliant taste or texture, etc.).
Customer Service
If you have any questions, you can contact us by phone at 438-355-8250 or by email at contact@marchekonstantina.com